Frequently asked questions
What materials are your jewelry pieces made of?
Our collections are crafted using high-quality materials such as 925 sterling silver, gold vermeil, and hypoallergenic metals, designed for both beauty and durability.
How can I care for my Misana’s jewelry?
To maintain the brilliance of your pieces, store them in a dry place, avoid contact with water or perfumes, and polish gently with a soft cloth after wear.
Do you offer gift wrapping or special packaging?
Yes! All Misana’s orders come in elegant signature packaging, perfect for gifting.
Can I return or exchange an item?
Absolutely. We offer hassle-free returns or exchanges within 14 days of delivery, as long as the item is unused and in original packaging.
How long does shipping take?
Orders are processed within 1–2 business days. Delivery time depends on your location, but typically takes 3–7 business days for domestic orders.